Privacy Policy

Who we are

At Trends Travel & Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

• Name
• Contact details (email address, phone number, postal address)
• Payment information (credit card details)
• Travel preferences and history
• Passport and visa details
• Medical information (if required for specific services)

Non-Personal Information

• Browser type and version
• Operating system
• IP address
• Website usage data (pages visited, time spent on the site, links clicked)

2. How We Use Your Information

To Provide Services

• Processing bookings and reservations
• Issuing travel documents such as tickets and visas
• Arranging accommodations, car rentals, and travel insurance

To Improve Our Services

• Analyzing website usage to enhance user experience
• Personalizing your experience with tailored recommendations

To Communicate with You

• Sending confirmation and updates about your bookings
• Providing customer support and responding to inquiries
• Sending promotional offers, newsletters, and updates (with your consent)

For Legal and Administrative Purposes

• Complying with legal obligations and regulatory requirements
• Preventing fraudulent activities and enhancing security

3. Information Sharing and Disclosure

With Service Providers

• Sharing necessary information with airlines, hotels, car rental companies, and other travel service providers to fulfill your bookings

With Third-Party Partners

• Collaborating with partners for marketing and promotional activities (only with your consent)

For Legal Reasons

• Disclosing information if required by law or in response to valid requests by public authorities

Business Transfers

• Sharing information in connection with a business merger, acquisition, or sale of assets

4. Data Security

Protection Measures

• Implementing industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction

Payment Information

• Using secure payment gateways and encryption technologies to safeguard your financial data

Access Controls

• Restricting access to personal information to authorized employees and agents who need to know the information to perform their job duties

5. Your Rights and Choices

Access and Correction

• Providing you with the right to access and update your personal information

Opt-Out

• Allowing you to opt-out of receiving marketing communications at any time

Data Deletion

• Honoring requests to delete your personal information, subject to legal and contractual obligations

Cookies and Tracking Technologies

• Offering choices regarding the use of cookies and similar tracking technologies on our website

6. Changes to This Privacy Policy

Updates

• Regularly reviewing and updating our Privacy Policy to reflect changes in our practices and services

Notification

• Notifying you of any significant changes to the Privacy Policy through our website or direct communication

7. Contact Us

Inquiries and Concerns

• For any questions, concerns, or requests related to your privacy and this policy, please contact us at:

Trends Travel & Tourism
Email: info@trendstourism.com
Phone: +968 2685998 | +968 26886161

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Trends Travel & Tourism with your travel needs.